How the scam works
What happens
A caller impersonating a bank, software company, or fraud department persuades the victim to install remote-access software. The criminal then controls the device, observes credentials, and initiates transactions.
Example scenario
A “bank consultant” says fraud is in progress and asks you to install a screen-sharing application.Example wording is illustrative and may differ from real scam messages.
Warning signs
Red flags to look for
01
Unsolicited fraud-support call
02
Instruction to install AnyDesk or similar software
03
Request to move money to a “safe account”
04
Request to hide the screen or disable notifications
Safer response
What to do next
01
End the call
02
Never install remote access at an unsolicited caller’s request
03
Disconnect the device from the internet if access was granted
04
Contact the bank from another trusted device