How the scam works

What happens

Criminals compromise or imitate a supplier or executive email account and send changed banking details or urgent payment instructions. The message can appear inside a genuine email thread.

Example scenario
A familiar supplier email thread suddenly includes new banking details for an overdue invoice.
Example wording is illustrative and may differ from real scam messages.
Warning signs

Red flags to look for

01

Unexpected bank-detail change

02

Urgent executive payment instruction

03

Slightly altered email domain

04

Request to bypass normal approval procedures

Safer response

What to do next

01

Verify bank-detail changes by calling a known number

02

Use multi-person payment approval

03

Inspect the full sender address

04

Immediately contact banks if payment was made