How the scam works
What happens
A text or email claims that a parcel is delayed and asks for a small redelivery, customs, or address-confirmation fee. The payment page steals card details and may enrol the victim in recurring charges.
Example scenario
“Your parcel could not be delivered. Pay R32.50 to schedule redelivery.”Example wording is illustrative and may differ from real scam messages.
Warning signs
Red flags to look for
01
Unexpected parcel message
02
Tiny fee requested by link
03
Misspelled courier domain
04
No valid tracking number
Safer response
What to do next
01
Open the courier’s official site manually
02
Enter the tracking number independently
03
Do not use the payment link
04
Freeze the card if details were submitted